Payment Policy

Thank you for shopping with Svups! We are committed to providing a seamless shopping experience for our customers. Below is our detailed payment policy to help you understand the available payment methods, security measures, and other important information regarding payments on our website.

Accepted Payment Methods

We offer a variety of secure payment options for your convenience. You can complete your purchase using the following methods:

• Credit and Debit Cards
  We accept all major credit and debit cards, including:

  • Visa
  • MasterCard
  • American Express
  • Discover

• PayPal
  You can use your PayPal account to securely make payments for your order.

• Apple Pay
  For a faster checkout process, Apple Pay is also available for supported devices.

• Google Pay
  Google Pay is another fast and secure payment option available on our site.

• Bank Transfer (Hong Kong only)
  For customers based in Hong Kong, we also accept bank transfers. Please contact us at info@svups.com for specific instructions on how to complete the payment via bank transfer.

Currency

All prices displayed on our website are in Hong Kong Dollar (HKD). Please note that your payment provider may apply conversion fees if your bank account or payment method is in a different currency.

Order Confirmation & Invoice

After successfully placing an order, you will receive an order confirmation email containing your order details and payment summary. This serves as proof of purchase. If you require an official invoice, please contact our customer service team at info@svups.com, and we will send it to you.

Payment Security

Your security is our priority. All transactions are processed securely through SSL encryption, which ensures that your personal and payment information is protected. We do not store your credit card details. We use trusted third-party payment processors to handle all payments securely.

Contact Us

If you have any questions or concerns about our payment policy or need assistance with your payment, please contact us. Our customer service team is happy to assist you!

Customer Support Team

Phone: +4741158269

Email: info@svups.com

Address: 8 Parkes Street, Yau Ma Tei, Kowloon 0000 Hongkong.

Thank you for choosing svups! We look forward to providing you with exceptional home decor products and excellent customer service.